If you need to cancel an order, please do so within 1 hour of making the purchase to receive a full refund. Refunds are strictly not accepted after this time frame.

Each piece is a one-of-a-kind item; returns or refunds are considered on a case-by-case basis. Please contact us within 14 days of receipt if you experience a problem with your order. We do not offer refunds or exchanges after this period.

There are no refunds or exchanges on earrings due to hygiene reasons. Custom orders will NOT be refunded or exchanged. In the unlikely event of your item being defective in any way, please contact us at 1stuffnthangz@gmail.com within 14 days of receipt and provide clear photos of the defect. Your issues will be reviewed via email on an individual basis.

Avoid storing your piece of jewelry next to a strong heat source or in direct sunlight. This may cause fading over time. resin is strong, durable, and waterproof. 

However, it is recommended not to wear the items in the shower or swimming pool, and refrain from spraying perfume or other alcohol-based products near or on the piece, to preserve its original condition.